A few things before you come by
A loaf for tomorrow or a cake for next week? Here is how we arrange it. Browse the shop range or explore our cakes to order.
Reserving and confirming
How do I reserve a product?+
Choose from the range at /products and send the product name, quantity and preferred pick-up day through the contact form. We check what we can set aside.
Is my message already a reservation?+
A reservation is final only after our team confirms the product, quantity, price and collection time. Please wait for that confirmation before making plans around it.
Where do I pay?+
You pay in the shop when you collect. Use the website to browse the range and ask us to reserve something for you.
Can I ask for something today?+
You can ask, but a message may reach us while we are baking. We read requests during opening hours. For a same-day choice, you can also come to the counter and see what is available.
Can I change or cancel a reservation?+
Tell us as soon as your plans change. We check whether baking or finishing has begun and discuss what is still possible. Any conditions for made-to-order work are agreed before confirmation.
Can someone else collect for me?+
Yes. Let us know in the same conversation and give the person collecting the confirmed product details and pick-up time.
At the shop counter
When is the shop open?+
Tuesday to Friday 07:30–17:00, Saturday 07:30–16:00 and Sunday 08:00–13:00. We are closed on Monday. We agree a collection time within these hours.
Will every product be available all day?+
We bake in small batches. A product shown in the range may have sold out at the counter. Our confirmation tells you what we can reserve for your chosen day.
Can I return something in the shop?+
If a bake seems wrong, bring it back to the shop or describe the problem through the contact form as soon as you can. Keep the product and proof of purchase if possible. We look at the problem with you and agree a suitable solution. Tell us if you have simply changed your mind; fresh food needs separate consideration.
Can you gift wrap my purchase or add a card?+
Yes. Plain paper and twine wrapping is € 2,50 per parcel, with the contents charged separately. A handwritten gift card is € 1,50 per card. Ask when reserving. We choose packaging that suits the bake; cream cakes stay in a protective cake box.
How do I arrange a workshop or tasting?+
See the workshop and service prices, then tell us your preferred session and group size through the contact form. Sessions run on agreed dates. We confirm availability, what is included and the price before you decide.
How should I carry my purchase home?+
Keep bread out of a damp bag. Carry a cake box flat, with space around the lid. For a cream cake, bring a suitable cool bag and head home promptly. Ask us for advice for your particular bake.
A whole cake
How far ahead should I request a whole cake?+
Allow at least three opening days for the apple cinnamon, lemon meringue and seasonal fruit tarts. Allow four for the chocolate hazelnut, carrot walnut and raspberry vanilla cakes. Monday is closed. Each cake page gives the notice required; we still need to confirm availability.
How many portions are in a cake?+
Our apple, lemon and fruit tarts serve eight. The chocolate, carrot and raspberry cakes serve ten; the chocolate cake gives ten small slices. Tell us if you need larger portions or another size. We quote any change before confirming.
Can I ask for a different decoration or fruit?+
Describe your idea in your request. We check what suits the cake and the season. Any extra finishing work is priced separately, and we agree the full price before confirmation.
Can you check ingredients for me?+
Yes. Ask before reserving so we can check the recipe with you. We handle wheat, milk, egg and nuts in the same bakery. We cannot promise an allergen-free bake.
Something else on your mind?
Tell us what you would like to know. For a reservation, include the product, quantity and preferred pick-up day.
Contact us